To the irate lady who phoned this morning and tore me a new poopchute. I'm sorry I didn't know what to tell you on the spot. You see, you really startled me when I answered the phone and you started to speak. I wanted to say something on the spot to help with your unfortunate plight but I couldn't seem to convey my feelings in that instant. I've settled down now, a little bandaid on my new arsehole, thinking maybe you need a hug, or an ear, or a friend. I would gladly provide any or all of those. - Yes I Do Care