to whomever responds to the comment cards at a certain 1970's-built university library, thank you. I don't typically stop at the bulletin board but glad I had some time to read. Not only do you respond to praise and complaints about the library but you also respond to silly stuff with an evident amount of good humour. It's been a few weeks and I'm still smiling. Now instead of taking a tea break in future I plan to take a comment card break. —no wonder we're rated #1